Openings at the South End:
Front of House - Part Time
We are looking for hospitality rock-stars to join our team in a part-time front of house position at our South End location. The Front of House team staffs the registers, stocks shelves, maintains the appearance of the store, assists with catering operations, and provides our customers with a smooth shopping experience. For those interested in becoming a cheesemonger, we offer an amazing opportunity to work with Formaggio Kitchen's vast selections - we are willing to train the right candidate!
All FOH staff are expected to become knowledgeable about store inventory and producers in order to field an array of customer requests. Key characteristics we are seeking include excellent customer service, thoughtful organization, effective communication, great team spirit, and strong work ethic.
The ideal candidate is passionate and curious about food and hospitality. Prior experience in a retail or hospitality setting is preferred but not required.
COMPENSATION: This position is hourly, varies DOE, $18-21/hr
If you would like to apply, please email julie@formaggiokitchen.com with your resume and a cover letter.
Openings at our other locations:
Please email resumes or enquires to employment@formaggiocambridge.com or give us a call at
617-354-4750 x1050.
Kendall Square:
Counter Help
- Ability to work quickly and cleanly with consistency and in accordance with food handling regulations
- On time and reliable
- Cash handling and accurate operation of the point-of-sale system
- Passionate about specialty foods and exemplary customer service!
- Demonstrated culinary skills with a preferred minimum of 1 year experience in the field
- Prior knowledge of the products Formaggio Kitchen carries and the philosophy behind our selections
COMPENSATION: This position is hourly, varies DOE, $18-$22/hour
Huron Village:
Cheesemonger
We are looking for a full-time cheesemonger with supervisory experience to work closely with existing staff to help us provide delicious cheese and exceptional service to our customers.
As a Formaggio Kitchen cheesemonger, you not only have access to 200-300 different types of cheeses (many of them exclusive to us in the US), you also have access to hundreds of other specialty products throughout the shop that have been hand selected by our lead buyers from across the globe. With nearly 50 years of experience in the industry, Formaggio Kitchen has developed close relationships with producers domestically and abroad which allows our cheesemongers unmatched access to their expertise. As a company we encourage staff to take ownership of ideas and initiatives, and we are committed to providing support and resources to allow our staff to achieve their goals. This has included farm visits, access to in-depth product training with producers, development of new programs and marketing initiatives within the store (to name a few).
A full-time cheesemonger's work schedule requires flexibility to work evenings and weekends. Formaggio Kitchen offers a unique work environment with great staff, fantastic customers and an opportunity for challenge and learning every day. Benefits for eligible employees include a staff discount, health insurance contribution, 401K, sick time, and paid vacation.
Skills and Experience
- History of providing excellent customer service
- Exceptional work ethic
- Ability to handle multiple tasks efficiently
- Passion for food
- Drive to learn the extensive selection we have to offer
Additional qualities we are looking for:
- Natural problem solver
- Highly organized
- Exceptional attention to detail
- The ability to anticipate and resolve issues/problems on a proactive basis
- Task managing and prioritization in a fast paced environment
- Excellent collaborative skills to work in partnership with department leads, store management and customers
- At least one year in a supervisory or managerial capacity in a specialty food retail or wholesale environment preferred
- Experience with retail POS systems / computers
We are looking not simply for a qualified person, but someone with the aptitude and energy to contribute to our company going forward. This position has a great deal of growth potential including purchasing, travel and staff development.
COMPENSATION: $18-$24 hour, depending on experience
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Front of House Supervisor
Our Front of House team of cashiers provides knowledgeable and efficient service to our customers, every day! We offer a dynamic work environment that both challenges and rewards those who have the necessary skills and passion to make the team. We strive to hire people with a love of food, old-world work ethic, capacity for teamwork and a drive to provide exceptional customer service.
As a Supervisor you will be required to:
- Open the shop in the morning and/or close the shop at night
- Handle customer complaints, returns, requests
- Recognize what needs to be done/stocked in each part of the store. Compile a list of tasks and delegate
- Understand and enforce store policies
- Be able to react calmly in emergency situations
We have both part-time and full-time positions available, with a preference for weekend and closing availability. Applicants must be friendly and hard-working.
Requirements:
- Minimum of 2 years of retail or restaurant experience
- Extensive food knowledge and a thirst for learning
- Exemplary customer service
Compensation: This position is hourly, $20-$21/hour, commensurate with experience
Part Time Media Coordinator
- Experience taking/editing photos on an iPhone
- A creative/artistic eye for photographing (knowing what lighting looks best, angles to shoot at, rule of thirds, etc.)
- Product photos for the website (working with a team member to find the correct products in the store)
- Photos of staff, events, products, for social media
- Occasional styled photography of food, gifts, etc.
- Experience shooting iPhone videos and using a wireless microphone
- Experience editing videos (Edits, CapCut, Splice, etc.)
- Coordinating with on-camera talent to schedule shoots
- Comfortable directing and prompting on-camera talent
- A critical eye and ear for determining if footage is usable or needs to be reshot
- Ability to come up with creative ideas for videos
- Creative, storytelling, and technical writing skills for marketing copy and social media captions
- An eye for digital design
- Technical digital design experience (Canva, Photoshop)
- Knowledge, interest, and/or experience with the gourmet food and/or cheese world
- Comfortable being on camera and/or using their voice as a VO
- Knowledgeable about social media platforms (Instagram, Facebook, YouTube, and TikTok) and social media trends
Please note this is only available as an on-site position, no remote work is available. There could be more hours if the candidate were open to working in other departments at the shop.
Compensation: This position is hourly, $20-$22hr., commensurate with experience.
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Pastry Counter/Barista
Formaggio Kitchen is looking for hospitality rock-stars to staff our pastry counter. The pastry counter supports our bakers by packaging and selling all of our fresh baked goods. The pastry counter also makes and serves coffee, receives deliveries of sweets to supplement our in-house pastries, and acts as morning cashiers for our “breakfast bar.”
Staff are expected to become knowledgeable about our bakery menu and store inventory in order to field an array of customer requests. Key characteristics we are seeking include excellent customer service, thoughtful organization, effective communication, great team spirit, and strong work ethic.
- Excellent customer service
- Great multitasker
- Strong attention to detail and ability to focus
- Works well as part of a small team
- Good at following procedures all the way through, in order
- The physical ability to stand, crouch, and lift objects (~20lbs, up and down stairs) throughout a standard workday