Employment - Cambridge

Cambridge

Formaggio Kitchen has been an institution in Cambridge, Massachusetts for over 40 years–“a gourmand’s paradise” doubling as a neighborhood grocer. Nationally, we are best known for our cheese selection, which includes many exclusive items imported directly from farms in Europe. Locally, we are equally well known for our kitchen and bakery production including sandwiches, panini and nightly dinners as well as cakes, cookies and a variety of other sweets – all made in house, from scratch and using the best (often local) ingredients. We also stock a wide range of other delicious foodstuffs, including: charcuterie, produce, baked goods, prepared foods, coffee, tea, chocolates, bread, sweets, honey, preserves, wine, beer, olive oil, vinegar and other pantry staples.

We offer a dynamic work environment that both challenges and rewards those who have the necessary skills and passion to make the team. We strive to hire people with a love of food, old-world work ethic, capacity for teamwork and a drive to provide exceptional customer service. Benefits include health insurance, 401K with generous employer matching, paid vacation, an amazing opportunity to learn about food and a great team of coworkers.

Please email resumes or enquires to employment@formaggiocambridge.com or give us a call at +1-617-354-4750.

Current Openings:

HURON VILLAGE LOCATION

E-COMMERCE ASSISTANT MANAGER

Job Type: Full Time Category: E-Commerce

JOB DESCRIPTION

Formaggio Kitchen is looking for a web-savvy, detail-oriented individual with a passion for food, storytelling, and customer service to join our growing e-commerce team. This position will primarily be responsible for the day-to-day operations of our mail order and e-commerce order processing located at our warehouse in Watertown, MA. This position will report to the E-Commerce Manager and will handle a range of tasks, from order picking, packing, and processing to customer support and collaboration on marketing initiatives.

Daily tasks may include:
Picking, packing, and shipping orders.
Interacting with customers via email and telephone to help drive sales and address issues.
Processing orders on our website and in our retail management system.
Supporting marketing initiatives (email, social media, etc.) to enhance our online and mail-order business under the guidance of the E-Commerce and Marketing Director, Supervising seasonal staff.

Preferred candidates will have a:
High school diploma or equivalent;
Proficiency with computers and programs such as Microsoft Office software and Google applications;
Self-driven, strong work ethic;
Exceptional customer service;
Passion for specialty food and a drive to eat, drink, taste, and learn;
Aptitude to be detail-oriented and process work in a timely manner;
Demonstrated ability to work effectively as part of a team;
Strong written and verbal customer-facing communication skills;
Desire to contribute creatively to various marketing and media efforts;
Knowledge of SEO best practices and basic HTML;
Knowledge of e-commerce platforms, preferably BigCommerce;
Valid license (we need someone who can drive);
Ability to bend, push, and lift 25 pounds regularly

Please note this is only available as an on-site position, no remote work is available.

COMPENSATION this position is: Salaried, varies DOE, $50-58K

Formaggio Kitchen is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate against any individual on the basis of race, color, sex, gender identity, sexual orientation, national origin, age, religion, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable laws.

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

Butcher Counter Staff/Meat Cutter

We are currently seeking a full-time butcher and meat cutters to join our kitchen team. This individual will join a professional team committed to excellence and consistency within a fast-paced retail setting. Our butcher counter works primarily with whole animals; this position will be an opportunity to learn whole-animal butchery. Candidates are not expected to have mastered this in prior experience.

The butcher counter staff will assist customers in purchasing meat and maintain the quality and appearance of the butcher case. In addition, the staff will organize and clean the work area and walk-in fridge. Staff will be expected to know the different cuts and sausages we carry and make recommendations based on that knowledge, as well as modifying cuts to customer specifications.

The ideal candidate will have at least one year’s butcher counter experience, but we are also willing to teach the right person. Candidates will possess a strong work ethic and take direction well. Great customer service, communication skills, knife skills, and the ability to work cleanly and quickly are a must. Successful candidates will also demonstrate attention to detail and willingness to learn. ServSafe certification is a plus. Must be able to lift up to 50 pounds.

Formaggio Kitchen offers a dynamic work environment with a focus on love of food, teamwork and providing the best products and service to our customers. Benefits include company health insurance with partial premium coverage, staff discount, staff meal, an amazing opportunity to learn about food and a great team of coworkers. This position is based out of our flagship Huron Village location, in a brand-new space with brand new equipment.

COMPENSATION

this position is: hourly, varies DOE, $19.00 - $24.00 Salary updated 1/31

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

FRONT OF HOUSE MANAGER AND BUYER

Job Type: Full Time Category: Front of House

JOB DESCRIPTION

We are looking for hospitality rock-stars to join our team in front of house, management-track positions.

Responsibilities include:

Staff the bread and bakery counters
Maintain the appearance of the shop
Assist with store operations
Provides our customers with a smooth and pleasant shopping experience
FOH staff are expected to become knowledgeable about store inventory and producers in order to field an array of customer requests

Ideal candidates will have:

excellent customer service
thoughtful organization
effective communication
great team spirit
strong work ethic
passion and curiosity about food and hospitality

Prior experience in a retail or hospitality setting is preferred but not required. By demonstrating accomplishments and dedication, there is room to grow into a member of our management and buying teams.

COMPENSATION this position is: Salaried, varies DOE, $50,000 - 60,000 salary updated 5/9/24

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.
Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

Produce Team Member

Job Type: Full Time Category: Produce

JOB DESCRIPTION:

Our produce department works with many small farms both in California and within New England.We focus on organic and sustainably grown fruits and vegetables and work hard to source the best produce available and sell it in the best condition possible.

Typical daily tasks include stocking, culling, receiving deliveries, placing orders, and assisting customers with produce questions.

Qualities we are looking for:

Passionate about good produce
Loves providing exceptional customer service
Shrewd decision making and creative problem solving, to keep produce loss low and displays bountiful
Conscientious and hands-on, to order successfully
Good aesthetic sense and merchandising

This is a full-time position. Applicants must have full time holiday and weekend availability. This is a very physically demanding position. Must be able to lift 50 pounds regularly.

COMPENSATION

This position is: hourly, varies DOE, $17-19/hr. (depending on experience)

Cheesemonger

We are looking for full-time experienced cheesemongers to work closely with existing staff to learn the ropes and help us provide delicious cheese and exceptional service to our customers. These positions are available at our Huron Ave. location.

A full-time cheesemonger's work schedule requires flexibility to work nights and weekends. Formaggio Kitchen offers a unique work environment with great staff, fantastic customers and an opportunity for challenge and learning every day. Benefits for eligible employees include a staff discount, health insurance contribution, 401K and paid vacation.

Ideal candidates will have:

Cheesemonger experience a plus, but not absolutely required
History of providing excellent customer service
Exceptional work ethic
Equally exceptional skills in working people of various backgrounds
Ability to handle multiple tasks efficiently
Passion for food
Drive to learn the extensive selection we have to offer

Additional qualities we are looking for:

Natural problem solver
Highly organized
Exceptional attention to detail
Eager to learn and grow professionally
Works well under pressure
Experience with retail POS systems / computers

We are looking not simply for a qualified person, but someone with the aptitude and energy to contribute to our company going forward. A combination of past achievements and work experience is very important, but equally important is a real desire to continue to learn and improve on your skills and abilities going forward.

Competitive salary and benefits based on experience. This position is: hourly, varies DOE, $18-20

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

Baker

Formaggio Kitchen is looking for a full-time Baker! This is a full-time position with potential to grow with Formaggio Kitchen. Our bakers generally start their day at 4am.

Responsibilities include:

Completing the morning bake-off including making scones, baking croissants and muffins
Producing our bakery staples such as bread pudding, seasonal crisps, cookies, brownies, granola, and more.
Collaborating with our head baker with recipe testing and ideas
Assisting in putting away deliveries
Helping maintain a clean and orderly kitchen

Ideal candidates will have:

Some baking experience is required
Open availability, including weekends and holidays
A strong work ethic, attention to detail, and positive attitude are a must
This is a very physically demanding position. Must be able to lift 50 pounds regularly.
We ask for a one year commitment to this position

COMPENSATION this position is: hourly, varies DOE, $17.00 - $20.00

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

Front of House Supervisor and Buyer

We are looking for hospitality rock-stars to join our team in front of house, management-track positions.

Responsibilities include:

Staff the bread and bakery counters
Maintain the appearance of the shop
Assist with store operations
Provides our customers with a smooth and pleasant shopping experience
FOH staff are expected to become knowledgeable about store inventory and producers in order to field an array of customer requests

Ideal candidates will have:

excellent customer service
thoughtful organization
effective communication
great team spirit
strong work ethic
passion and curiosity about food and hospitality

COMPENSATION: this position hourly, DOE $19-21

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

Cookie Scooper

Passionate about desserts and baking? Looking for a fun, entry-level position in the food industry? Want to contribute to a dynamic team providing delicious food, great hospitality, and camaraderie? Apply to be a cookie scooper for our bakery!

We are looking for candidates for part-time hours in our brand new and expanded bakery, no prior experience required. This cookie scooper position will report to our Head Baker and support our baking team on high-volume production items like baking cookies. If interested, there is room to grow and learn other baking tasks or front of house responsibilities.

Flexible hours, preferably afternoon/early evening (latest 8 pm). Flexible with days of the week and number of hours. Due to the laws regarding the baking equipment used, candidates must be over 18 years of age.

Our ideal candidate will be passionate about food and eager to learn and execute recipes and techniques. They should also have exceptional attention to detail and be skilled in task management and prioritization in a fast-paced environment. Benefits include employee discount, staff meal, and staff enrichment opportunities.

COMPENSATION: this position is : hourly, varies DOE, $15-16

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

SOUTH END BOSTON LOCATION

Weekend Cashier

We are looking for a cashier who can work a minimum of one shift on either Saturdays or Sundays. There is also opportunity for more hours during the weekdays.

Responsibilities include:

Accurately ringing up customer orders and bag them.
Learning about our product selection so as to help answer customer questions.
Keeping the front station clean and organized.
Pricing, packaging, and stocking dry goods.
Making, bottling, and labeling housemade iced teas.
Setting up in the morning and/or closing up at night under a manager's supervision.

We offer competitive hourly pay, meals, and a staff discount. Email Julie at julie@formaggiosouthend.com with a current resume and a cover letter describing why you’d like to work with us.

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.

KENDALL SQUARE LOCATION

Assistant Catering Manager

Passionate about food and looking for daytime hours? Join our catering and kitchen team! Our catering team produces beautifully arranged platters and food made from our internationally sourced, specialty ingredients, and locally sourced produce and meats. From bountiful cheese platters to baked lasagne to decadent desserts, we aim to provide our customers with an exceptional culinary experience. We also regularly create and stock a variety of gourmet sandwiches, salads and ready-to-heat meals for in store customers at our new Huron Ave location.

This position will be responsible for working in all aspects of our catering operations and kitchen production including:

Preparing platters
Creating an assortment of fresh salads for a grab-n-go case
Creating the delivery schedule
Taking catering orders
Managing ingredient stock
Inventory and re-stock of prepared foods for freezer and cold case
Production of entrees, sauces, and sides for retail freezer case

The most important requirements for success in this role are:

Demonstrated culinary skills with a minimum of 2 years experience in the field;
Ability to work quickly and with limited direction;
Capacity to work with a variety of personalities and strengthen the sense of camaraderie and teamwork;
Creativity and a passion for food;
ServSafe certification is a plus.
Availability for shifts 7am - 4pm Monday - Saturday

Formaggio Kitchen offers a dynamic work environment with a focus on a love of food, teamwork and providing the best products and service to our customers. Benefits include company health insurance with partial premium coverage, 401K with generous employer match, paid vacation, an amazing opportunity to learn about food and a great team of coworkers.

COMPENSATION: this position is salaried, 50-55k

Send our hiring team your updated resume and a short cover letter explaining your skills, background and why you think you’d be a good fit.

Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.