We are in the business of selling fine foods, particularly cheese, and because we value and respect the people who make it possible for us to be in this business, we guard this relationship carefully. The following paragraphs describe our privacy policies regarding the personal information you provide to us as well as information we collect about how our visitors use our site.
Personal Information
Formaggio Kitchen Online offers two shopping options that allow you to choose how much information you wish to share with us for your shopping convenience.
- Guest Shopper – Only the record of your transaction is stored for customer service purposes. Your personal information is not stored on our servers so each time you shop with us, you will be asked for your shipping, billing and credit card information.
- Registered Shopper – We store your billing address and shipping address information on our secure server for your convenience. Your Bill-To and Ship-To information is pre-populated in the appropriate areas in our checkout procedure to make things easier for you. As a benefit for registered shoppers, we also maintain records of your purchase history, wish list, reviews and other interactions you have on our website.
Email
We believe that your email address is private information. We do not rent or sell your email address to anyone.
- Order-related emails. For example, order confirmations, receipts, and shipment tracking updates.
- Follow-up emails. If you start a checkout or download content, we may follow up to remind you or offer help
- Marketing and newsletter emails. If you subscribe, we will occasionally send you news, offers, and product updates.
You may opt out of any marketing or follow-up emails at any time through the unsubscribe link or your account settings. (Transactional emails like order confirmations are required for service.)
Site Security
All orders on our site are encrypted using Secure Socket Layer (SSL) technology – one of the most prevalent and secure systems available online. SSL is an extremely complex form of cryptography that makes it virtually impossible for a third party to decrypt any personal information you provide.
Cookies
We use cookies and similar technologies to improve your shopping experience, understand how our website is used, and show you relevant offers.
Cookies help us:
- Remember items in your shopping cart,
- Understand which pages are most popular, and
- Deliver personalized advertising through partners like Meta (Facebook/Instagram) and Google.
These technologies may collect device information, browser type, IP address, and purchase activity. We may share limited, hashed data (such as email addresses or order IDs) with advertising partners to help us measure and improve our marketing.
If you prefer not to allow cookies, you can adjust your browser settings to refuse them. Please note that certain site features, such as remembering your cart or login status, may not function properly without cookies.
You can also opt out of personalized advertising by visiting:
JavaScript
We use JavaScript for many useful features such as instantly recalculating your order total when selecting a different shipping method and for displaying pop-up information for products and assistance throughout our site. Having JavaScript enabled isn’t a requirement of using our site. However, these features are designed to enhance your online shopping experience and to make shopping with us online more convenient for you.
Snail Mail
If you provide physical mailing addresses to us, we may send mail via the U.S. Postal Service to these addresses. From time to time, we may exchange our customer mailing list with other reputable mail order companies. If you do not wish to receive USPS mailings from other companies, please send your request via email to Customer Service.
Advertising and Data Sharing
We use advertising and analytics partners (including Meta, Google, and others) to help us understand how our customers use our site and to serve relevant ads.
These partners may use cookies or similar technologies to collect limited data about your interactions with our website and other websites.
Under California law, this activity may be considered the “sharing” of personal information for cross-context behavioral advertising. You can opt out of this sharing by clicking our Do Not Sell or Share My Personal Information
link in the footer of our website.
Your Privacy Rights
If you are a resident of California, Colorado, Connecticut, Virginia, or Utah, you may have the right to:
- Access or delete the personal information we have collected about you,
- Request that we not sell or share your personal information, and
- Receive notice about how we collect and use data.
To make such a request, please contact us at orders@formaggiokitchen.com
Do Not Sell or Share My Personal Information
You can opt out of sharing your information with third-party advertising partners at any time by clicking the Do Not Sell or Share My Personal Information link in our website footer or by emailing us at orders@formaggiokitchen.com.
When you opt out, we will stop using your data for targeted advertising.