Formaggio Kitchen has been an institution in Cambridge, Massachusetts for over 40 years –“a gourmand’s paradise” doubling as a neighborhood grocer. Nationally, we are best known for our cheese selection, which includes many exclusive items imported directly from farms in Europe. Locally, we are equally well known for our kitchen and bakery production including sandwiches, panini and nightly dinners as well as cakes, cookies and a variety of other sweets – all made in house, from scratch and using the best (often local) ingredients. We also stock a wide range of other delicious foodstuffs, including: charcuterie, produce, baked goods, prepared foods, coffee, tea, chocolates, bread, sweets, honey, preserves, wine, beer, olive oil, vinegar and other pantry staples.
We offer a dynamic work environment that both challenges and rewards those who have the necessary skills and passion to make the team. We strive to hire people with a love of food, old-world work ethic, capacity for teamwork and a drive to provide exceptional customer service. Benefits include health insurance, 401K with employer match, employee assistance program, and an amazing opportunity to learn about food with a great team of coworkers.
Formaggio Kitchen is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate against any individual on the basis of race, color, sex, gender identity, sexual orientation, national origin, age, religion, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable laws. Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.
Please email resumes or enquires to employment@formaggiocambridge.com or give us a call at 617-354-4750.
Current Openings at Huron Village:
Front of House Supervisor
Description
Formaggio Kitchen is a unique gourmet food shop in Cambridge. For more than 40 years, we have hand-selected the finest artisan products from Europe and North America, including small production cheeses, charcuterie, hand made sweets, rare spices, pantry staples, natural wines, craft beers, and freshly baked breads from local bakeries.
We offer a dynamic work environment that both challenges and rewards those who have the necessary skills and passion to make the team. We strive to hire people with a love of food, old-world work ethic, capacity for teamwork and a drive to provide exceptional customer service. Benefits include health insurance, 401K, employee assistance program, and an amazing opportunity to learn about food with a great team of coworkers.
As a Supervisor you will also be required to:
- Handle customer complaints, returns, requests
- Recognize what needs to be done/stocked in each part of the store. Compile a list of tasks and delegate.
- Understand and enforce store policies.
- Be able to react calmly in emergency situations.
- Open the shop in the morning and/or close the shop at night.
This is currently a part-time position, with more shifts available in the fall. Applicants must be friendly and hard working. Preference is for full weekend availability.
Requirements
- Minimum of 2 years of retail or restaurant experience
- Extensive food knowledge and a thirst for learning
- Exemplary customer service
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Kitchen Manager
Description
Are you passionate about food and looking for a creative and sustainable position? Join our kitchen team! Formaggio Kitchen is a specialty retail store with a bustling scratch kitchen that makes everything from family-style ready-to-heat meals to delicious dips, dressings and spreads, salads and sandwiches. We are looking for an ambitious candidate to help lead our kitchen production team who puts out food made from our internationally sourced specialty ingredients and locally sourced produce and meats.
Daily duties will include:
- Overseeing our production team and ensuring consistency and freshness of product;
- Creating an assortment of fresh salads for a grab-n-go case;
- Inventory and re-stock of prepared foods for freezer and cold case;
- Production of entrees, sauces, and sides for retail freezer case;
- Ordering and designing product labels.
Formaggio Kitchen offers a dynamic work environment with a focus on love of food, teamwork and providing the best products and service to our customers.
What we also offer:
- A consistent schedule;
- NO MORE LATE NIGHTS!
- Competitive pay based on experience;
- Employee discount on products;
- Benefits include company health insurance with 50% employer coverage, 401K, paid time off, and an amazing opportunity to learn about food and a great team of coworkers.
COMPENSATION: This position is salaried, commensurate with experience, $53,000 - $58,000.
Requirements
Candidates are required to have:
- Full weekend availability;
- Demonstrated culinary skills;
- Ability to work quickly and with limited direction;
- Capacity to work with a variety of personalities and strengthen the sense of camaraderie and teamwork;
- Creativity and a passion for food.
Preferred candidates will have:
- A minimum of 2 years supervisory experience in the field;
- ServSafe and Allergy certification.
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Cheesemonger/Supervisor
We are looking for a full-time, experienced cheesemonger with supervisory experience to work closely with existing staff to help us provide delicious cheese and exceptional service to our customers.
As a cheesemonger, you not only have access to 200-300 different types of cheeses (many of them exclusive to us in the US), you also have access to hundreds of other specialty products that have been hand selected by our lead buyers from across the globe. With nearly 50 years of experience in the industry, Formaggio Kitchen has developed close relationships with producers domestically and abroad which allows our cheesemongers unmatched access to their expertise. As a company we encourage staff to take ownership of ideas and initiatives, and we are committed to providing support and resources to allow our staff to achieve their goals.
A full-time Cheesemonger work schedule requires flexibility to work evenings and weekends. Formaggio Kitchen offers a unique work environment with great staff, fantastic customers and an opportunity for challenge and learning every day. Our close relationships with our producers provides once in a lifetime opportunities to learn from master artisans. Benefits for eligible employees include a staff discount, health insurance contribution, 401K, and paid time off.
Skills and Experience
- Prior cheesemonger experience required
- At least one year in a supervisory or managerial capacity in a specialty food retail or wholesale environment preferred
- History of providing excellent customer service
- Exceptional work ethic
- Equally exceptional skills in working with people of various backgrounds
- Ability to handle multiple tasks efficiently
- Passion for food
- Drive to learn the extensive selection we have to offer
Additional qualities we are looking for:
- Natural problem solver
- Highly organized
- Exceptional attention to detail
- The ability to anticipate and resolve issues/problems on a proactive basis
- Task managing and prioritization in a fast paced environment
- Excellent collaborative skills to work in partnership with department leads, store management and customers
- Experience with retail POS systems / computers
- Demonstrated strong work ethic and on-time commitment
We are looking not simply for a qualified person, but someone with the aptitude and energy to contribute to our company going forward. This position has a great deal of growth potential including purchasing, travel and staff development.
COMPENSATION - This position is hourly, $21-$23/hr., commensurate with experience.----------------------------------------------------------------------------------
MAIL ORDER SUPERVISOR
Formaggio Kitchen is one of the premier specialty food retailers in the U.S. and has been operating in Cambridge, Massachusetts since 1978. We are looking for a hard-working candidate with great attention to detail, a passion for food, and top-notch customer service skills to fill a hybrid role working with both our brick-and-mortar businesses and our fast-growing online business.
This position will primarily be responsible for the day-to-day operations of our mail order and e-commerce order processing, but will additionally contribute to the day-to-day retail operations of the store. This position will report to the E-Commerce Manager and will handle a range of tasks, from order picking, packing, and processing, to front-of-house work and collaboration on marketing initiatives.
Daily tasks may include:
- Picking, packing and shipping orders
- Interacting with customers via email and telephone to help drive sales and address issues
- Processing orders on our website and in our retail management system
- Supporting marketing initiatives (email, social media, etc.) to enhance our online and mail order business under guidance of the ecommerce business manager
- Supervising seasonal staff
Job requirements:
- Must be extremely organized, detail-oriented, and efficient
- Self-driven, with a work ethic and on-time reliability
- Passion for specialty food and a drive to eat, drink, taste and learn
- Demonstrated ability to work effectively as part of a team
- Strong written and verbal communication and customer service skills
- A valid driver's license and a clean driving record
Ideal candidates will have:
- A desire to contribute creatively to various marketing and media efforts
- Knowledge of SEO best practices and basic HTML
- Knowledge of e-commerce platforms, preferably BigCommerce
Please note this is only available as an on-site position, no remote work is available.
COMPENSATION - This position is hourly, $18-$22/hr., commensurate with experience.
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Part-Time Social Media Assistant
Description
Formaggio Kitchen is looking for a creative individual with a passion for food, storytelling, and customer service to join our growing marketing team. This is an in-person, part-time position (approx. 18-21 hours per week) based in Cambridge, MA. Candidates must have availability to work shifts on ~3 days per week on days falling between Tuesday-Saturday.
Assisting the Marketing and E-Commerce Director with managing Formaggio Kitchen’s social media presence, which includes:
- Shooting photos and capturing video content (with a store-provided iPhone);
- Editing photos and videos;
- Creating graphic design elements for posts ;
- Scheduling and posting on key social media platforms;
- Researching trends and generating content ideas; and
- Coordinating and interacting with on-camera talent
Preferred candidates will have a:
- High school diploma or equivalent;
- Proficiency with computers and design programs (Photoshop, Canva), video editing software (Splice, Adobe Premiere Pro), social media scheduling software (Buffer, Meta Business Suite), and Google applications;
- Experience with photography and videography as well as editing;
- Experience with graphic design;
- Familiarity with major social media platforms and their best practices (Instagram, Facebook, TikTok, and LinkedIn);
- Self-driven, strong work ethic;
- Exceptional customer service;
- Passion for specialty food and a drive to eat, drink, taste, and learn;
- Aptitude to be detail-oriented, process work in a timely manner, and meet deadlines;
- Demonstrated ability to work effectively as part of a team as well as work independently;
- Willingness to accept constructive feedback on content generated; and
- Desire to contribute creatively to various marketing and media efforts.
Please note this is only available as an on-site position; no remote work is available.
Compensation: This position is hourly, $18-$22/hr., commensurate with experience.
Formaggio Kitchen is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate against any individual on the basis of race, color, sex, gender identity, sexual orientation, national origin, age, religion, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable laws.
Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.
Note: Because Formaggio Kitchen is a food establishment, it is not an allergen-free workplace. Nearly all roles take place in an environment with food allergens.